When will my order be dispatched?
We know you’ll be keen as a bean to get your order delivered. Once your order has been placed, we’ll dispatch it within 1-3 working days. Short on time and need your order by a certain date? Our Express Shipping option is your best bet for speedy delivery.
How long will my order take to arrive?
Country |
Cost |
Courier Service |
Expected Arrival |
| Australia |
Purchases Under $75: Purchases Over $75: |
Australia Post Sendle |
Standard: 3-12 working days Express 2-5 working days |
| New Zealand | $22 - $35 depending on weight |
Australia Post DHL Express Couriers |
4-8 working days |
| Rest of World | $35 - $55 depending on weight |
Australia Post DHL Express Couriers |
10 -20 working days (Orders to Canada can take up to 6 weeks to arrive) |
Just a heads up that international customers are responsible for any duties and taxes that may be charged upon entry to your country.
Do you ship to PO Boxes?
Yep. We can ship to PO Box, commercial and residential postal addresses.
Can I track my order?
Sure can. Once your order has been dispatched, we’ll whizz you across a confirmation email with your tracking details. Just use this nifty little tracking number to track your order.
Can I arrange a safe drop delivery?
To keep your precious Baebe order as safe as can be, all parcels are sent with a signature required on delivery. If you’d prefer a safe drop or authority to leave, you can change the delivery method once your tracking number has been processed by going through the courier service website.
Just so you know, if safe drop is selected, Baebe and our couriers take no responsibility or liability for your order once it’s been delivered and left unattended.
I accidentally provided the wrong shipping address - now what?
Oh no! Get in touch with us as soon as you can and we’ll do our best to fix things up. Unfortunately, if an incorrect shipping address is provided, this may result in your order being sent to the wrong address, in which case it will be unrecoverable.
What do I do if my order is lost/damaged in transit?
We take a whole lotta care to pack every order safely, so they arrive at their destination damage-free. Once your item has been shipped, Baebe can’t accept responsibility or any loss or damage caused in transit. We do however encourage you to contact us if anything happens, so we can do our best to help you out.
My order says it’s been delivered, but I haven’t received it. What should I do?
How weird! If this happens, contact your local post office to find out more info and to lodge an enquiry. Unfortunately, we can’t offer refunds on items that our courier service is able to evidence as ‘delivered’.
we see you, mama. over there doing all the things.
And somewhere between the plate-spinning and the ball-juggling, the endless distractions and the cold cups of coffee, we want to help you slow down and connect with that precious little human you made.
Because we’ve been there too. We know that motherhood is full of awesome ups and difficult downs and everything in between. And while you wouldn’t change it for the world, we also know how crazy-fast this time goes by.
We’re here to make sure you don’t miss a moment.
baby books, journals and accessories for a super-mama like you
We get it. We’ve got you.
With little squishes of our own, we understand how important it is to stop and capture those magical baby milestones - the ones that are guaranteed to make you all teary-eyed in the years to come.
You know, like their first word (best. day. ever!), that first cheeky grin (they totes gets that sass from you), and their very first step that lets you know they’re on their way to becoming a big kid (ok, now we’re sobbing!).