Please see some of our most Frequently Asked Questions (FAQs) below. If you have a question about something not listed, you can reach us via hello@bybaebe.com.
We accept Visa, Mastercard, American Express, Paypal, Apple Pay, Google Pay, Afterpay, Zip and Klarna. So take your pick!
All of our prices are in good ol’ Australian dollars.
Delivery
Yes, we certainly do! Check out our shipping page for more information.
We know you’ll be keen as a bean to get your order delivered. Once your order has been placed, we’ll dispatch it within 1-3 working days. Short on time and need your order by a certain date? Our Express Shipping option is your best bet for speedy delivery.
Delivery time will vary depending on your where you're located. See our detailed delivery table on our shipping page for more information.
As annoying as it is, the dreaded COVID has caused a few niggling issues with delivery times. While most parcels are being delivered on time, delays of up to 14 days may be experienced, depending on your location (we know, it sucks). Although the Next Business Day guarantee for Australia-wide express shipping is currently suspended, this is still the fastest postal service.
If your order is delayed, we recommend jumping online and tracking its progress using the tracking number provided.
In this case, we’ll wait until all your items are in stock before we dispatch your order. If you’d like to get your hands on the in-stock items sooner, you’ll need to place two separate orders.
Sure can. Once your order has been dispatched, we’ll whizz you across a confirmation email with your tracking details. Just use this nifty little tracking number to track your order.
Returns
Sure do. Check out our Returns page for more information.
Wholesale
Ooh we’re glad you asked! We’re always on the lookout for new and unique boutiques to stock our gorgeous products and become part of the Baebe fam. If you’re interested in becoming a Baebe retailer, shoot us an email at hello@bybaebe.com with your store name, location, a little bit about your business, and why you think our brand would be a good fit for your store.
